Privacy policy

Last updated: October 5, 2026

CSH Interiors Design ("we," "us") respects your privacy. This policy explains what information we collect through our website, online store, design services, and social media, and how we use and protect it.

Information We Collect

Contact and order details: name, email, phone, billing and shipping address, and order history.
Payment information: processed securely by Shopify and our payment providers. We never see or store your full card number.
Project information: what you share in our New Client Intake Form, emails, and consultations, such as your home's address, photos, floor plans, measurements, budget, style preferences, and household needs.
Website and device data: IP address, browser type, pages viewed, and similar information collected through cookies and analytics tools.
Social media interactions: messages and comments you send us on TikTok, Instagram, YouTube, or other platforms.

How We Use Your Information

To provide consultations and design services, schedule appointments, and communicate about your project.
To process orders, payments, shipping, returns, and refunds.
To send marketing emails if you've opted in. You can unsubscribe anytime with the link in any email.
To improve our website, services, and shopping experience.
To prevent fraud, resolve disputes, and meet legal obligations.
Project photos and video are used for our portfolio and social media only as described in our Terms of Service. We never share your address or identifying details.

How We Share Information

We do not sell your personal information. We share it only as needed to run our business:

Service providers such as Shopify (our store and checkout), payment processors, Google (email and intake forms), shipping carriers, and production partners for made-to-order items.
Project partners such as vendors, installers, and contractors working on your project, limited to what they need to do their part.
Legal requirements, when required by law or to protect our rights, property, or safety.

Cookies

Our site uses cookies to keep your cart working, remember preferences, and understand how visitors use the site. You can control cookies through your browser settings; some site features may not work without them.

Data Retention & Security

We keep your information as long as needed to provide our services, keep business and tax records, and resolve disputes. We use reasonable safeguards to protect it, but no method of transmission or storage is completely secure.

Your Choices & Rights

You may ask to access, correct, or delete your personal information, or opt out of marketing, by emailing courtney@cshinteriorsdesign.com. Depending on where you live, you may have additional rights under state law. We'll respond within 45 days.